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The coming of age of Goodwill Industries of America in 1946 coincided with growing national consciousness of the needs of handicapped and disabled persons. At both national and local levels, the Goodwill Way of serving the handicapped has progressed during the past year.

Nationally, completion of a headquarters separate from any local Industries and organization of a well-qualified staff were accomplished. Even the name was changed!

Formerly "National Association of Goodwill Industries," the name is now "Goodwill Industries of America, Incorporated." While the voluntary affiliation of autonomous local Industries is not affected, a new national movement consciousness is implied in the new name. Goodwill Industries of America, no mere association of scattered enterprises, is a national movement serving a national need.

Fitting National Resources into Local Needs

Without denying their vigorous, wholesome local autonomy, Goodwill Industries since the start of the Goodwill movement forty-five years ago have needed competent national representation and service. The national organization was incorporated within the first decade of Goodwill Industries history.

In 1946, conditions were right for completing the long awaited national program outlines. The movement as a whole and the local Industries shared benefits as the national program advanced.

The services of the Executive Secretary were extended in 1946 by completing a staff, administrative assistant, supervisor of field services, and director of promotion and information. New national headquarters and office help enabled the national staff to meet specific service requests of member Industries as well as to initiate nation-wide service projects.

An alert Board of Directors with active advisory committees stimulated the progress achieved in 1946 and generously supported the staff. The continuing interest and support of the Methodist Church permitted new Industries development and leadership training work.

The National Institute at Dallas early in the year was followed by Industries Development Committee "Clinic" programs for small Industries. Industries small and large shared in the Rehabilitation and Personnel Management Conference in Detroit, and in other projects of the national staff and the Board of Directors.

Yesterday: An Ideal

1902
First Goodwill Industries activities begun in Boston.

1905
Morgan Memorial Cooperative Goodwill Industries and Stores, Incorporated.

1910
National organization launched under Massachusetts Charter.

1915-1935
Goodwill Industries developed in ninety-five cities in America and in seventeen cities in other lands.

1934
Active National Association begun under 1910 Charter.

1944
National program and objectives determined at Chicago Institute.

1946
National organization becomes "Goodwill Industries of America" with complete staff and headquarters.

Dr. Edgar J. Helms, young, idealistic, energetic, socially-minded minister, was years ahead of modern medicine and psychology when he took up the challenge of Boston's miserable South-End slums and founded Goodwill Industries in 1902. Dr. Helms, a preacher, recognized the therapeutic value of work. He saw in a job the first step in returning society's outcasts to normal, useful, happy community living.

The idea of Goodwill Industries has grown. It has changed with changing social conditions in the communities it has served. With the economically handicapped being served through other channels, Goodwill Industries have followed the leadership of its founder in developing a program of rehabilitation for the physically, mentally, and socially handicapped.

Through the changes in program evolved since 1902, Goodwill Industries have retained the idealism of their founder. For Dr. Helms, the man, not the material, was the measure of service.

The principal product of Goodwill Industries in our day is no commodity. It is life. Life itself! New opportunities for men and women striving to cultivate the "abilities" that lie latent in their "disabilities." The development of the total personality has always been the goal of Goodwill.

The vision of Dr. Helms has grown into a nationally, even internationally, recognized social service organization. It is still, as Dr. Helms once said, a social service-plus! A business-plus! A religious work-plus! That PLUS is the Goodwill Way. Plus: the idealism Dr. Helms applied to his life work.

Today: Serving the Needs of a Nation

There are ninety-three autonomous local Goodwill Industries in the United States and Canada. Eighty-five are members of Goodwill Industries of America. During 1946, member Industries ...

Provided 17,000 Jobs

Paid "Opportunity Wages" of $5,500,000

Reconditioned Six Million Discards

Cooperated with State Vocational Rehabilitation Services and Veterans Administration in Training the Handicapped Earned the Recognition of National Public and Private Rehabilitation Agencies

PURPOSES

Be dissatisfied with your work until every handicapped and unfortunate person in your community has an opportunity to develop to his fullest usefulness and enjoy a maximum of abundant living.
Edgar J. Helms

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The primary purpose of Goodwill Industries is to provide employment, training, rehabilitation, and opportunities for personal growth for the handicapped and disabled. By the inspiration of religion, through occupational training and useful employment, and by the skillful use of the techniques of life guidance, the handicapped are to be assisted to attain the fullest physical, spiritual, vocational, and economic development of which they are capable.

Secondary Purposes

a. To provide persons of limited means with articles at reasonable prices through Goodwill stores.

b. To conduct religious and social service activities to meet unmet needs prevailing in the communities in which Goodwill Industries and Stores are located.

They Start the Day Singing

Religion, frequently voiced in daily, undenominational morning Chapel, is basic in rehabilitation, the Goodwill Way.

Self-Help for the Handicapped

More than they need sympathy, more than charity, nearly as much as medicine and therapy, the handicapped need opportunity. Given a chance, they have proven their worth even in competitive industry. Goodwill Industries provide that opportunity to work, to learn, to earn. "Not charity, but a chance!"

Goodwill Industries of America is pioneering in social services, pioneering in the still new fields of rehabilitating handicapped people through employment and training. Variations in the standards and achievements of autonomous member Industries are to be expected in such pioneering service.

Methods vary. Programs differ. These variations are, for the most part, notable as advancements upon accepted standards and techniques. However, in every case, from the smallest Goodwill Industries to the largest, the program or pattern of the national organization stands as a challenge, if not actually as a model.

That program, adopted officially by actions of delegate assemblies of member Industries, is summarized in "Ultimate Objectives":

1. A program of service everywhere.
2. A service to all handicapped persons.
3. A complete program.
4. The use of all means of service.
5. The observance of the best standards.
6. The recruiting and maintaining of qualified
leadership.
7. The provision of adequate buildings, equipment, and facilities.
8. The maintenance of good organization.
9. The development of adequate resources.
10. The creation of good public relations.
11. A full movement-consciousness.

Ultimate objectives will not all be realized today, tomorrow. They are a beacon to guide both national and local organizations in the Goodwill Way.

Tremendous progress toward these objectives has been made during 1946. Continued progress is the answer of Goodwill Industries of America and its members to the needs of the nation's handicapped men and women.

ULTIMATE OBJECTIVES

Ideals are like stars; you will not succeed in touching them with your hands. But like the seafaring man you choose them as your guides and will reach your destiny. Carl Schurz.

A Nation's Needs Urge Even Greater Service

As many people as live in Atlanta, Ga., have been fitted with artificial limbs. Twice the number of people living in Texas have heart disease. As many as live in Memphis, Tenn., are spastics. As many as live in the State of Virginia have orthopedic impairments, and of these, as many as live in Norfolk are unable to work. (Kelley Report to 79th Congress.)

1,500,000 Handicapped People Need Goodwill Industries

This Is the Goodwill Way

The collection of useable, repairable household discards is basic in the Goodwill Industries program to give jobs to the handicapped. The "Goodwill Bag" has become a national symbol of the jobs that are latent in millions of articles of clothing, furniture and furnishings discarded in American homes each year.

The "Goodwill Truck" is recognized in cities all over America as a symbol of honest, efficient collection of those discards.

Employment opportunities are provided in cleaning, repairing, and renovating the discards. The development of new materials manufacturing and contract operations to provide repetitive processes and training opportunities is being undertaken by many Industries.

Goodwill Industries provide for their employees those rehabilitation, recreation and religious services needed in enabling the handicapped client to attain full personality development. Often such services are secured on a cooperative basis from other agencies in the Goodwill Industries community.

The final phase of Goodwill activity for the handicapped client is a return to normal living in the community. For the materials taken in, renewed usefulness is also the goal.

Cleaned, repaired discards are sold through Goodwill Stores at prices within reach of low-income families. Store sales and other industrial income provided eighty-two per cent of Goodwill Industries revenues during the past twenty years.

toward ULTIMATE OBJECTIVES
National and Local Progress in 1946

A clue to the progress of Goodwill Industries of America and its autonomous members toward Ultimate Objectives can be found in statistics.

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Employed 17,000 men and women, eighty-three per cent of them handicapped! Paid five and a half million dollars in "opportunity wages" -- as compared to a total budget of less than four million dollars for all purposes annually a decade ago! Earned eighty-eight per cent of a ten and a half million dollar production and service budget through industrial activities -- as compared to an average of eighty-two per cent earned income supporting the work of Goodwill through the past twenty years!

But the real story of progress will never be tabulated, will never be totalled in dollars and cents. The stories of thousands of handicapped men and women who were served is the real report of Goodwill Industries progress in 1946.

Stories, these are, of men and women who needed only opportunity. Men and women disabled by disease, accident, or the ravages of war. Forgotten remnants of our civilization.

Goodwill Industries gave them jobs. Yes, 17,000 jobs! But more. Goodwill Industries provided training, without which the conquest of handicaps would have been impossible. And, to the full extent possible within local resources in every case, Goodwill Industries assured its handicapped clients of the best available medical, psychological, therapeutic, and social services -- the elements of a complete rehabilitation service.

To this, add religious inspiration, a vital part of the Goodwill Way in rehabilitation. Each handicapped individual was encouraged to find a religious experience harmonious to his own inclinations. Undenominational Chapel services, individual counselling, and the Goodwill environment contributed to the full personal growth of each handicapped person in Goodwill.

Victory over handicaps is told in each of these stories. That is the real report of Goodwill.

An emphasis on a national scale was added to the thousands of dramatic little episodes in local Industries on May 20, 1946. On that date, Goodwill Industries of America completed Cooperative Agreement Number Sixteen with the Federal Security Agency, Office of Vocational Rehabilitation.

Cooperative Agreement Number Sixteen writes a bold headline for stories from Frank, or Joe, or Dominic, or Anne. In services to the handicapped, Goodwill Industries of America has won national distinction -- the Goodwill Way.

FORWARD in '47
A Five Point Program

The 1947 program of Goodwill Industries of America is to extend and improve the work of the movement by --

1. An $800,000 increase in total earned income. (Member Industries oversubscribed quotas -- in 1947 they plan to increase earned income by more than a million dollars.)

2. Establish 15 new Goodwill Industries through Crusade for Christ funds advanced by the Methodist Church.

3. Recruit and train 100 new executives and staff leaders.

4. Achieve minimum service standards in all Industries.

5. Develop a self-evaluation pattern for member Industries.

For all the progress toward Ultimate Objectives during the past year, the unmet need in America is still overwhelming. A deliberate pattern of expansion in new areas and development of present facilities and services is the only answer to that challenging need.

The Board of Directors of Goodwill Industries of America accepted the challenge at its last meeting in 1946. The program has been accepted by member Industries in their enthusiastic approval of the goals and quotas set for them.

The program is a realistic guide for developing the intangibles as well as the tangible features of Goodwill operations. It calls for more Industries, more leaders, more production, more sales. But it emphasizes equally the importance of standards and services and the need for self-study and self-improvement in each local Industries.

The 1947 program is the answer of Goodwill Industries of America to the appeal of the nation's handicapped and disabled. That appeal, emphasized by the disabled returning veteran, has been given a sympathetic hearing in America. The Goodwill Way is not sympathy, not charity, but opportunity. The 1947 program extends that opportunity.

It is a national program. Its goal is to fulfill a national need. But the success of the 1947 program of Goodwill Industries of America depends entirely upon the efforts of the autonomous local Goodwill Industries. The goals will be won by the member Industries.

The income and operating budgets of member Industries in 1946 reached an all-time peak. Eighty-eight per cent of all income came from industrial operations. For each dollar contributed by Community Chests and other donors, eight dollars were paid for wages and other expenses. Opportunity Wages account for more than half the total budgets for 1946.

Only about one dollar out of every ten earned goes for administrative and promotional activities. That, any business man will attest, is good management.

The collection record is the accounting of the supply of raw materials which Goodwill Industries transform into jobs and wages for handicapped people. There were fewer active contributors in 1946 than at any time in the last five years.

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A sound, substantial fiscal structure is indicated in the balance sheet of Goodwill Industries of America. Yet there is a clearly indicated need for increasing the assets in buildings, equipment, and operating and special funds of some local Industries before services to the handicapped and disabled can be extended beyond the present limitations.

GOODWILL INDUSTRIES OF AMERICA, INC.
BOARD OF DIRECTORS

President Emeritus, William J. Kurth. ...................Boston
President, James T. Buckley. .................... .Philadelphia
Vice-Presidents, E. Irving Whyatt. ...................... St. Paul
Frederic H. Blair. ..................Los Angeles
Executive Secretary, Oliver A. Friedman........................................... 744 N. Fourth St., Milwaukee 3, Wis.
Recording Secretary, Robert E. Watkins................................................ 201 W. Fifth St., Dayton, Ohio
Treasurer, W. J. Elliott..........1701 Arch St., Philadelphia, Pa.
Robert C. Adair...............St. Louis
Warren M. Banta.............. .Atlanta
Gerald L. Clore..................Dallas
A. G. Curry. .................Pittsburgh
John S. German............... Baltimore
John P. Hantla............... Sioux City
Monroe Hess.............. San Francisco
Russell S.Jones. ............... .Denver
Walter L. Loague...............Chicago
Harold H. McKinnon. ...........Detroit
Fred C. Moore................. .Boston
W. Harold Snape. .... .Washington, D. C.
Mrs. George C. Todd..... .Portland, Ore.
P. J. Trevethan. ............Milwaukee
John W. Willcox. ......... .Philadelphia

NATIONAL ASSOCIATION OF WOMAN'S AUXILIARIES TO GOODWILL INDUSTRIES

OFFICERS
President, Mrs. C. J. Cook.............. .Jamaica Plain 30, Mass.
First Vice-President, Mrs. Charles E. Wegner............St. Paul
Second Vice-president, Mrs. Myron Insko..............San Diego
Recording Secretary, Mrs. Warren M. Banta. ............ .Atlanta
Treasurer, Mrs. W. B. Patton.......................... .Duluth

DEPARTMENT OF GOODWILL INDUSTRIES

MEMBERS
A. W. Martin, Chm..............Dallas
Frank M. Baker. ............. .Cleveland
Howard C. Baldwin............. Detroit
Frederic H. Blair........... .Los Angeles
Bishop F. P. Corson. ....... .Philadelphia
E. E. Childs............... Spartansburg
W. J. Elliott.............. .Philadelphia
Mrs. Frank P. Flegal............ Oakland
John S. German...... ........ Baltimore
Merton S. Gibbs................Buffalo
William J. Kurth............... Boston
Fred B. Newell. ............ .New York
Charles E. Wegner. ............ .St. Paul
John W. Willcox, Secy. . ... .Philadelphia
Mrs. Foss Zartman............... .Lima
Superintendent, Oliver A. Friedman. . . . . .744 N. Fourth St., Milwaukee 3, Wis.
EX-OFFICIO MEMBERS
Bishop Arthur J. Moore. ....... .Atlanta
Bishop A. Frank Smith.......... Houston
Earl R. Brown. ............. .New York
Clarence W. Lokey...........New York

GOODWILL INDUSTRIES OF AMERICA DIRECTORY

Aberdeen, Wash.. ............. .George Harris, 822 E. Heron St.
Akron 8, O.. ................... .F. D. Rea, 119 N. Howard St.
Albuquerque, N. M.. ........ J. W. Van Gundy, 110 S. Edith St.
Ashtabula, O.. ............ .Howard Dunlavey, 621 Morton Drive
Atlanta, Ga.. ...... .Warren M. Banta, 388 Edgewood Ave., N. E.
Baltimore 31, Md.. ........... .John S. German, 1713 E. Pratt St.
Birmingham 8, Ala.. ...... .John Longo, 1715 Ave. F, Ensley Sta.
Boston 16, Mass..................F. C. Moore, 85 Shawmut Ave.
Brooklyn 5, N. Y.. ........ .Wm. Milligan Park, 369 DeKalb Ave.
Canton 1, O.. ...... .Karl E. Gooseman, 711-13 E. Tuscarawas St.
Chicago 7, Ill............ .Walter C. Loague, 1500 W. Monroe St.
Cincinnati 3, O................ .Bryce Nichols, 901 Freeman Ave.
Cleveland 15, O.. ........... .Frank M. Baker, 2416 E. Ninth St.
Columbus 15, O.............. .C. W. Graham, 94 North Sixth St.
Council Bluffs, Ia.. .............. .F. C. Aldrich, 213 S. Main St.
Dallas 1, Tex.. .................. .Gerald L. Clore, 2511 Elm St.
Dayton 2, O.. ............. .Robert E. Watkins, 201 W. Fifth St.
Denver 5, Colo.. ............... .Russell S. Jones, 1130-31st St.
Detroit 26, Mich.. .. . .Harold H. McKinnon, 356 East Congress St.
Duluth 2, Minn.. ........ .Bert N. Wheeler, 1732 W. Superior St.
Evansville 8, Ind.. ................... .A. B. Ginn, 18 Locust St.
Flint 4, Mich.. .............. .Frank Miner, 302 W. Second Ave.
Fort Wayne 2, Ind.. ....... .Harley A. Davis, 112 E. Columbia St.
Gary, Ind.. ................ .Harold J. Goodwin, 1224 Broadway
Grand Junction, Colo.. ..William A. Bowden, 1023 South Fifth St.
Hammond, Ind.................... C. Burt Monnett, 34 State St.
Houston 2, Tex.. .......... .Charles Koerble, 210 San Jacinto St.
Indianapolis 4, Ind.. .... .Howard G. Lytle, 215 South Senate Ave.
Jacksonville 2, Fla.. .............. .W. B. Parrott, 32 East Bay St.
Jersey City 2, N. J.. . ... .George G. Hollingshead, 574 Jersey Ave.
Kansas City 8, Mo.. .... ... .Walter E. Brown, 1817 Campbell St.
Lexington 34, Ky.. .... .Mrs. C. S. Robinson, 216 N. Limestone St.
Lincoln 8, Neb.. ............... .Kenneth L. Downing, 824 P St.
Little Rock, Ark..........Mrs. Elsa Nichols, 1201 W. Seventh St.
Long Beach 1, Calif...Wray Andrew, P.O. Box 439, 1510 E. 20 St.
Lorain, Ohio. .......Mrs. Marjorie Willis Wright, 1648 Broadway
Los Angeles 31, Calif.....Frederic H. Blair, 342 San Fernando Rd.
Louisville 2, Ky.. ............ .Roger E. French, 214 S. Eighth St.
Lowell, Mass.. .................. .Robert P. Hogg, 99 Willie St.
Memphis 7, Tenn.............. Robert McKee, 673 N. Second St.
Milwaukee 4, Wis........ .Robert S. Friedman, 2102 W. Pierce St.
Minneapolis 15, Minn.. ...... .A. F. Carlyle, 413-417 S. Third St.
New Haven 10, Conn.. .......... .Harold J. Mahew, 238 State St.
New York 35, N. Y.. ........ .J. Willis Hershey, 123 E. 124th St.
Norfolk, Va................. .A. J. Hollingsworth, 316 Bank St.
Oakland 7, Calif.. ............ .Frank Porter Flegal, 485 Sixth St.
Oklahoma City 4, Okla.. .. .Harold F. Snell, 514 W. California St.
Omaha 2, Neb............... .Wm. Ragolio, 1013-17 N. l6th St.
Peoria, Ill.................Louis G. Fabre, 512-514 S. Adams St.
Philadelphia 6, Pa............ .John W. Willcox, 520 Ludlow St.
Phoenix, Ariz.. ............Adolph M. Krahl, 226 W. Monroe St.
Pittsburgh 22, Pa.. .............L. D. Spaugy, 2801 Liberty Ave.
Portland, Me.. ...........Mrs. A. B. McDonald, 80-82 Union St.
Portland 14, Ore.........Mrs. George C. Todd, 512 S. E. Mill St.
Pueblo Colo.. ............... .Arthur W. Hall, 115 S. Albany St.
Richmond, Va.. .... .Mrs. George W. Guy, 19th and Marshall Sts.
Roanoke 11, Va.............Lewis Ovenshire, 116 W. Salem Ave.
Rockford, Ill................ .George H. Angell, 923 S. Main St.
Sacramento 14, Calif............ .Harry J. Richards, 1121 Sixth St.
St. Joseph 51, Mo..............E. L. Robison, 1209 N. Third St.
St. Louis 8, Mo..............Ross W. Adair, Executive Secretary
R. C. Adair, Superintendent....... .4140 Forest Park Blvd.
Decatur, Ill..........Sidney Rumsey, 621 North Water St.
St. Paul 1, Minn................... .C. E. Wegner, 509 Sibley St.
San Antonio 4, Tex............F. L. Reeder, 3500 Pleasanton Rd.
San Bernardino, Calif.............Frazier McNeill, 899 Third St.
San Diego 1, Calif................. .Myron Insko, 402 Fifth Ave,
Escondido, Calif.......Mrs. C. A. dark, 130 E. Grand Ave.
San Francisco 3, Calif...........Monroe H. Hess, 986 Howard St.
Santa Cruz, Calif..........Miss Mollie Vetra, 26 Water St.
San Jose 10, Calif.............Miss Edna Boyd, 351 Lincoln Ave.
Santa Ana, Calif...........George F. Angne, 417 West Fourth St.
Scranton, Pa...............George CoMpton Kerr, 334 Penn Ave.
Shreveport 42, La.................L. A. Shirley, 1916 Texas Ave.
Sioux City 19, Ia................John P. Hantla, 312 S. Wall St.
South Bend 19, Ind...............Roy W. Knight, 316 Chapin St.
Spokane, Wash.. .............C. M. Estabrook, 130 E. Third Ave.
Springfield, Ill. ........Allan Duncombe, 812 E. Washington St.
Springfield, Mass..................A. G. Young, 139 Lyman St.
Stockton 8, Calif.............. .W. T. Methvin, 730 E. Market St.
Tacoma 3, Wash.. ........J. Halor Titcomb, 2356 S. Tacoma Ave.
Terre Haute, Ind............Theodore Grob, 122-126 N. Fifth St.
Toledo 4, O.. ....................Lyle O. Kirk, 601 Cherry St.
Tulsa, Okla....................... .L. D. Burris, 20 N. Main St.
Washington 6, D. C...W. H. Snape, 1218 New Hampshire, N.W.
Wilmington 50, Dela......J. Carlyle Simmons, 214-218 Walnut St.
Winston-Salem, N. C. ........James D. Hartman, 727 E. Fifth St.
Youngstown 3, Ohio.....Ray G. Hagstrom, 330 E. Boardman St.
Zanesville; O..................Mrs. Clara Zulandt, 108 Main St.

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Goodwill Industries not affiliated with the National organization are operating in Buffalo, Chattanooga, Nashville, Seattle, and Sarnia, Ontario, Toronto, Ontario, Vancouver, Br. Columbia, and Winnipeg, Manitoba, Canada.

Four Ways to Promote Goodwill

DISCARDS MEAN JOBS. Keep your Local Goodwill Industries Supplied with Materials. Sponsor an Increased Program of REHABILITATION SERVICES in Your Local Goodwill Industries. GIVE GENEROUSLY to Finance Your Local Goodwill. Make YOUR WILL a GOOD Will. Add to the Financial Resources for the National Program. Consult Your Local Goodwill Executive or the National Headquarters, 744 N. Fourth St., Milwaukee 3, Wis.