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The American Way

Founded in 1905 by Dr. Edgar J. Helms in Boston, the Goodwill is America's practical answer to the problem of the handicapped. From Morgan Chapel, a mission church in the poverty stricken south end of Boston, this humanitarian movement has spread to every large American city and even to other countries to help the disadvantaged help themselves.

The solution is not charity. It is a program of rehabilitation and training which makes these people self-confident and able not only to support themselves, but also to give Society the benefit of their individual talents. In helping to meet the war shortage of materials and skilled help, the Goodwill workers prove that the organization has aided not only them, but their beloved country as well.

Self-Help for the Handicapped

THE best help which can be given anyone to help him achieve his desired goal is that which enables him to be self-reliant. When he is able to help others as he is helping himself, the maximum of self-development and human service is realized.

This report of Self-Help for the Handicapped in Goodwill Industries during 1942 is the account of a service of cooperative helpfulness wherein those receiving constructive assistance toward the development of their own fullest usefulness do, in turn, help others to enjoy a richer and fuller life.

A National Executive's Report

THIS is not a reporter's account to the nation. It is a national Executive's report to the Boards of Directors, the Executives and Staff Leaders of local Goodwill Industries, acquainting them with the work they and their associates in other cities have been doing. Directed to leaders in the field of religious and social work, it describes the services of agencies which combine the inspiration of religion with the scientific techniques of social service to the end that those served may realize a more abundant life. It is a report to business and professional men and women, to Government administrators and to leaders in every walk of life illustrating how the discards and waste of society are being converted into human well-being. It is a statement to the handicapped, and to those interested in their service, reporting actual results of a most practical program of self-help.

It is hoped that it may inspire and assist those persons who believe that the development of a Goodwill Industries would aid in the rehabilitation of the handicapped of their communities, and that it may inspire qualified men and women, desiring to devote their lives to service for their fellows, to consider positions of leadership in Goodwill Industries as a means of realizing that ambition.

The financial and statistical figures are presented as received by the National Office from local organizations. Differences in local conditions must be considered when interpreting figures an making comparisons.

Goodwill Industries are locally autonomous organizations united in a common program of serving the handicapped and disadvantaged. Each is governed by a Board of outstanding local citizens, but all observe the purposes, ideals, and policies of the Goodwill Industries movement and strive to attain its standards. Items selected for report indicate the service rendered, the degree of development in relation to potential community resources, relative efficiency in operation and soundness of financial condition.

Human and Spiritual Values

NO report can be all things to all men, nor can any report dealing in human and spiritual values indicate the quality of service rendered and the results in personality development of the daily contacts in the field of human relations. The devotion of consecrated missionaries years before she was born resulted in a Madame Chiang Kai-Shek. A word of encouragement at the proper time in the life of a negro boy resulted in a Dr. Carver. An employment opportunity given a somewhat discouraged immigrant helped develop a Dr. Steinmetz. The loaning of a book contributed to the making of a Lincoln. Essential as are the resources to provide the necessities of life, it is the immeasurable values developed in daily contacts that eventually result in the maximum development of personality.

The purpose of Goodwill Industries is to provide employment, training, and assist them to develop their fullest capacities and be recognized for their own individual worth.

Spiritual Development

THEY are religious enterprises, not in a narrow sectarian sense, but in the broad sense which recognizes that man is a spiritual being and cannot live by bread alone. To develop to his fullest spiritual usefulness, he should associate with a religious organization and worship God in the way that will contribute the most to his spiritual development. Goodwill Industries conduct activities which contribute to the full life of their workers and urge all to affiliate with the Church of their choice and to participate actively in its program.

Social Service and Rehabilitation

GOODWILL INDUSTRIES, as social service and rehabilitation agencies, utilize the scientific techniques which contribute to the full rehabilitation of those served to their participation in community life, and to the development of wholesome family relationships. They use the resources of other specialized social and religious agencies and, in turn, are used by these agencies.

Frequently the Goodwill Industries conducts activities not directly related to their industrial employment and rehabilitation service. Such projects include Social Settlements, Day Nurseries, Summer Camps, Housing Activities, Rescue Missions, Mission Churches and similar services. Financed separately, these activities are conducted by the Goodwill Industries because the organization has the required facilities and is qualified to meet the need, or because there is no other agency presently available and capable of assuming responsibility for them.

Goodwill as Business and Industrial Organizations

WHILE emphasizing the need for the spiritual development of every individual and use of social work techniques, the Goodwill Industries are industrial enterprises. Their spiritual and social services can be effective only if their industrial management is conducted on a sound basis. To assist in the full rehabilitation of the individual, it is essential to develop regular habits of work, pride in quality of workmanship, a sense of responsibility toward the entire enterprise, the knowledge of a job well done, and the self-confidence necessary to compete with others when placed in commercial industry.

To accomplish all this, the Goodwill Industries must be conducted as efficiently as any business enterprise. But its business success must be measured by vocational progress and personality development of the persons served.

Goodwill Industries as Salvage Agencies

"SAVE the Waste" has been a slogan of the Goodwill Industries since their organization nearly forty years ago. Very little of the material contributed is waste, but all of it has finished its first round of usefulness. Although Goodwill Industries annually collects more than six million filled Goodwill bags, pieces of furniture and other discarded articles, they are not waste collection enterprises. They are primarily work-giving organizations. Their trucks do not go from door to door, but call only when requested. They do not collect everything, but only that which can be reconditioned or has salvage value equal to the cost of its processing.

Goodwill trucks made 2,916,515 calls during 1942 and collected an average of 2.7 units at each call, an increase of 18% over the preceding year -- evidence of more service obtained from gasoline and tires.

At the Goodwill workrooms, the material collected is sorted, graded, and reconditioned under trained leadership. It produced $5,661,729 of income in 1942 for wages of the workers and other operating expenses. Here again results of continued development of efficient operation are apparent, for the average value of each unit collected has increased 4% as compared with 1941.

All Goodwill Industries and other organizations dependent upon the discards of society to provide service have faced new problems in securing these resources. Everybody everywhere has gone into the business of collecting everything all the time, usually donating it to his or her church or club instead of to charitable organizations traditionally dependent upon such material. This practice has made it more necessary than ever for a full understanding of the work and service of Goodwill be developed and especially that persons discarding used articles be made aware of the fact that their discards donated to the Goodwill Industries are channeled into patriotic use, and at the same time provide work and wages for the handicapped.

Some Goodwill Industries are exploring new means to provide increased employment opportunities, wider training facilities, and enlarged rehabilitation service. These include production of new goods and contract work. Here it is important that they observe fair trade practices, fair labor standards, and remember that their special privileges as social agencies must not be used to the disadvantage of employers or employees in commercial industry. The high standards observed by Sheltered Workshops have been recognized by trade and labor groups as evidence of effective community service.

Serving the Handicapped

DURING 1942, 76 Goodwill Industries reported the employment of 20,264 different persons. Included were the orthopedically handicapped, those with impaired vision, speech, or hearing, the cardiac, the epileptic, the arrested tuberculosis, the spastic, and other types of physically limited persons. Age is the principal handicap of many. Mental illness, emotional instability, social conditions, and racial barriers constitute the chief commercial employment limitations of others. Goodwill service for the handicapped begins when they are physically ready for part or full time work or training. It continues until they are ready for employment in commercial industry, or until they can be better served by other agencies whose specialized programs will meet their needs.

The effectiveness of Goodwill service may be measured by the turnover of workers placed in commercial and self-employment, and by the increased productivity of persons whose placement is more difficult because of serious handicaps.

A test check of 70 local organizations indicates that during the last payroll period of December, 1942, there were 5,018 different persons employed. Of this number 31.3% were disabled by orthopedic or health disabilities, 10.2% handicapped by impaired vision, hearing, or speech, 28.1% were limited in employability by age or infirmity, 10.9% required service in Sheltered Workshops because of mental, emotional, and nervous and social difficulties, and 19.5% were non-handicapped persons requiring only interim employment or training for other work opportunities.

Goodwill Aids the War Effort

IN addition to developing employment opportunities through discarded materials, a number of local units are now doing assembly work for war industries, manufacturing furniture for use of the Armed Forces, sorting rivets and washers for aircraft industries, and other types of work.

Meeting the demands of the war effort has provided a fine demonstration of the efficiency of the Goodwill Industries' training in aiding the handicapped to adapt themselves to industry. Formerly employers might hesitate to hire a crippled person, but the manpower shortage left him no other choice. Now, frequently they are amazed at the skill of these new workers. In overcoming his physical and other difficulties, the handicapped person often acquires unusual patience, so vital to precision war work. The handicapped worker is patriotic but unable to serve in the military field. While aiding in the war effort, he gains confidence and contentment of far more value to him than monetary considerations. In his own way, he is serving the country he loves.

For the first time in his life he is on an equal footing with his fellow men. Consequently, an important step toward mental readjustment is achieved.

While providing increased employment opportunities for the handicapped, the war has brought these organizations serious manpower problems. Executives, Staff and key workers, required for supervising and training the opportunity workers, are leaving for military and other emergency services at a time when there is greater need for able leadership. Thus, our agencies must recruit and develop specialized leadership at a time when there is a smaller potential supply of such leadership available than at any period in the history of the movement.

An Appreciation of Local Organizations

THE National Goodwill Industries organizations appreciate the increased service of local Executives and Staff workers as they have extended the work of their own enterprises, have aided other local Goodwill Industries and assisted in the extension of movement as a whole. The assistance of the more than 2,000 men and women who serve on the Boards of Directors of local organizations, giving their time, money, experience and prestige to aid the handicapped, is deeply appreciated for they, too, through their work and influence are aiding in the total development of the movement.

It is the purpose of the National Association of Goodwill Industries and the Department of Goodwill Industries of the Methodist Church to establish Goodwill Industries in new centers, to establish standards for the operation and service of all centers, to recruit and train leadership for the management of local enterprises, and to give counsel in operations and service.

Twenty years ago the Division of Home Missions of the Methodist Church donated approximately $1,000,000 to assist in the establishment of Goodwill Industries in a number of American Cities. Community-minded citizens in other cities, inspired by the operation of these centers, established the Industries in their own cities, frequently with, but sometimes without, Methodist sponsorship.

The Department of Goodwill Industries of the Methodist Church soon recognized the need for an Association with which all local Goodwill Industries might affiliate for mutual helpfulness, establishments of standards, and the development of trained leadership, regardless of the auspices under which they had been developed. The National Association became an active national organization in 1933, and since then the Association and the Department have worked closely, conducting many services jointly and complementing each other.

Goodwill Industries Service Available to Any Handicapped

WHILE the many Goodwill Industries were organized under the leadership of the Methodist Church, all serve persons regardless of race, creed, or nationality. The contributions of material and money which make the undertaking possible are given by people of the total community. Almost without exception the governing Boards of local Goodwill Industries include persons of various faiths.

The physical handicap of a person is just as serious whether he is a Protestant, Catholic, Jew, or unchurched. The amount of work afforded by discarded materials is not determined by the donor's religion. Members of Boards of Directors are interested in aiding disadvantaged persons and are not influenced by the creed of the persons in need. Jesus encouraged his followers to help all persons in distress. Paul was all things to all men. All great Church leaders recognize the fellowship of suffering and though there may be differences in doctrines there are no differences in their desire to serve the less fortunate.

Loss of E. J. Helms, Our Founder

E. J. HELMS, scholar, teacher, preacher, social worker, friend of the poor and Founder of Goodwill Industries, passed on to that Home not made with hands, eternal in the Heavens, on December 23, 1942. He lived to see his idea and a bag of old clothes grow to more than $35,000,000 paid in wages to the handicapped and unfortunate. Under his leadership the organization developed in nearly 100 large cities of the United States and several foreign lands. Annual operating budgets are nearly $7,000,000. The value of fixed assets which help to assure the continuity of service to the handicapped exceed $7,500,000. An average of six to seven thousand persons are employed daily in these enterprises.

Though he is dead, he lives in the hearts and lives of untold thousands of persons who received opportunities for self-help in times of distress because of his devotion to the service of helping them to help themselves.

Dr. Helms had faith in his fellowmen. He believed that the foundation of all service was the ministry to spiritual needs. Recognizing the importance of sound financial management and a scientifically correct program of social service, he knew that a primary purpose of the Goodwill Industries was the development of the spiritual life of its workers.

Our founder has bequeathed to us a great heritage -- the idea that the best help for handicapped and disadvantaged persons is self-help; and only the best in quality of work and service is good enough. He left us the challenge to establish Goodwill Industries in every community where they are needed, so every person of limited ability might have opportunity to attain his fullest usefulness. Dr. Helms, in spite of his great accomplishment, would be the first to apply to the Goodwill Industries movement an inscription on the Archives Building in our national capitol: "The past is the prologue."

Increase in the Number of the Handicapped

THERE are more than 23,000,000 handicapped persons in the United States. More than 2,000,000 employable or partly employable handicapped persons are not working.

The number of persons being disabled permanently in military service and civilian industry is increasing. When victory is achieved many handicapped persons now working will lose their positions. The last to be employed, they will be the first to be laid off. The period of their unemployment will exceed that of the able-bodied.

The Government will develop services to give people freedom from want -- but the handicapped want more than freedom from material want. They desire an opportunity to work, to earn and learn, so that they can be self-reliant.

The greatest need in all the world is the need to be needed. It is the business of the Goodwill Industries to develop their activities so that every handicapped person will realize he is needed and have the opportunity to serve to his fullest capacity. Goodwill Industries must bridge the many gaps confronting disadvantaged persons, so that they may assume their rightful positions in community life.

Problems and Opportunities of the Future

THE past is indeed the prologue. The future is here. The responsibilities are great. All of us must prepare for the tremendous post-war program even as we exert every possible effort to help achieve an early military victory. With the coming of peace our civilization must develop the greatest project in human engineering the world has ever known. Goodwill Industries will be expected to play their part in the development of that project to the end that they may help the handicapped and disadvantaged to have their needs supplied -- not for bread alone, but for roses, for self-expression, for the opportunity to work and earn and learn and love and live.

OLIVER A. FRIEDMAN,
Executive Secretary, National Association of Goodwill Industries, Superintendent, Department of Goodwill

DIRECTORY OF GOODWILL INDUSTRIES

This directory contains latest information on file in the office of the Executive Secretary of the National Goodwill Industries Organizations.

NATIONAL ASSOCIATION OF GOODWILL INDUSTRIES
President, William J. Kurth ................................... Boston
Vice-Pres. C. A. Richardson, New York, John S. German, Baltimore.
Executive Secretary, Oliver A. Friedman....2102 W. Pierce St., Milwaukee
Recording Secretary, Robert E. Watkins ..........201 W. Fifth St., Dayton
Treasurer, Fred C. Moore ...................81 Shawmut Ave., Boston
Treasurer Joint Budget, W. J. Elliott .......1701 Arch St., Philadelphia
Honorary Vice-Presidents: E. D. Kohlsredt, New York; A. R. Brindley, Washington; Frank C. Dunn, Boston.

Frank M. Baker... ... Cleveland
Frederic H. Blair. .Los Angeles
A. F. Carlyle ....Minneapolis
Albert G. Curry..... Pittsburgh
W. J. Elliott ....Philadelphia
Theodore Grob........Terre Haute
Ray G. Hagstrom .....Youngstown
Millard J. Heath ..........Dallas
Monroe H. Hess ....San Francisco
Russell S. Jones............Denver
Harold H. McKinnon .....Detroit
Mrs. George C. Todd..Portland, Ore.
P. J. Trevethan............. Boston
John W. Willcox ....Philadelphia
A. G. Young...Springfield, Mass.

DEPARTMENT OF GOODWILL INDUSTRIES
President, Bishop Ernest G. Richardson ...................Philadelphia
Vice-Presidents: Merton S. Gibbs, Buffalo; F. H. Blair, Los Angeles
Superintendent, Oliver A. Friedman......2102 W. Pierce St., Milwaukee
Recording Secretary, John W. Willcox....1427 Catherine St., Philadelphia
Treasurer, W. J. Elliott....................1701 Arch St., Philadelphia
Ross W. Adair...........St. Louis
Frank M. Baker ........Cleveland
A. R. Brindley.........Washington
John S. German....... ..Baltimore
Glenn W. Leighbody ......Buffalo
Fred B. Newell.........New York
C. A.. Richardson .......New York
Bishop C. C. Selecman. Okla. City
Mrs. Foss Zartman ..........Lima

EX-Officio
Bishop Arthur J. Moore....Atlanta
Bishop A. Frank Smith.....Houston
E. D. Kohlstedt....New York City

NATIONAL ASSOCIATION OF WOMAN'S AUXILIARIES TO GOODWILL INDUSTRIES

President, Mrs. C. J. Cook .....................Jamaica Plains, Mass.
Vice-President, Mrs. Charles E. Wegner ..................St. Paul, Minn.
Second Vice-president, Mrs. Myron Insko ....................San Diego
Recording Secretary, Mrs. Win. Banta .........................Atlanta
Treasurer, Mrs. W. B. Patron ................................Duluth
Bulletin Chairman, Mrs. Gerald L. Clore .......................Dallas

Cities Having Autonomous Goodwill Industries

Aberdeen, Wash. .............Mrs. H. E. Shoemate, 822 Heron St.
Akron, Ohio ................. ..F. D. Rea, 119 North Howard St.
Albuquerque, N. M.....J. W. Van Gundy, 1119 South Edith St.
Ashtabula, Ohio .......... .Howard Dunlavey, 621 Morton Drive
Atlanta, Ga. .........Warren M. Banta, 388 Edgewood Ave., N. E.
Baltimore, Md. ............John S. German, 1713 East Prate St.
Birmingham, Ala, .......... ...John Longo, 1715 Avenue F, Ensley Station
Boston, Mass. .......... .Fred C. Moore, Executive Secretary
P. J. Trevethan.......Assistant Secretary, 85 Shawmut Ave.
Brooklyn, N. Y...........William Milligan Park, 369 DeKalb Ave.
Buffalo, N. Y. .....G. W. Leighbody, Michigan Ave. & N. Division St.
Canton, Ohio .......... .Karl E. Gooseman, 711-13 East Tuscarawas St.
Chattanooga, Tenn. .................................307 East Main St.
Chicago, Ill. ...............Walter C. Loague, 2425 South Wallace St.
Cincinnati, Ohio ................ .Warren J. Dunham, 901 Freeman Ave.
Cleveland, Ohio .................Frank M. Baker, 2416 East Ninth St.
Columbus, Ohio ...................C. W. Graham, 94 North Sixth St.
Council Bluffs, Iowa ..............F. M. Miller, 213 South Main St.
Dallas, Texas ...........................Gerald L. Clore, 2511 Elm St.
Dayton, Ohio .................Robert E. Watkins, 201 West Fifth St.
Denver, Colo. .........................Russell S. Jones, 1130 -- 31st St.
Detroit, Mich. .............Harold H. McKinnon, 356 East Congress St.
Duluth, Minn. ...............Bert N. Wheeler, 1732 West Superior St.
Evansville, Ind. ......................Theodore Grob, Jr., 18 Locust St.
Flint, Mich. .............................Clyde Onyett, 1127 Leith St.
Fort Wayne, Ind. ..............Harley A. Davis, 112 East Columbia St.
Gary, Ind. ...................... .Chauncey E. Beeman, 1224 Broadway
Grand Junction, Colo. .........Donald J. Grooters, 1023 South Fifth St.
Hammond, Ind. ..................Chauncey E. Beeman, 610 Indiana St.
Indianapolis, Ind. .................Howard G. Lytle, 625 Fletcher Ave.
Jacksonville, Fla. .......................W. B. Parrott, 32 East Bay St.
Jersey City, N. J. ..............George G. Hollingshead, 574 Jersey Ave.
Kansas City, Mo. ................Walter E. Brown, 1817 Campbell St.
Kokomo, Ind. ......................Oro C. Bogue, 200 South Union St.
Lexington, Ky. ..............Mrs. C. S. Robinson, 185 North Limestone
Lincoln, Nebr. ........................Kenneth L. Downing. 1400 P St.
Little Rock, Ark. ...........Mrs. Laura Crittenden. 1207 West Seventh St.
Long Beach, Calif. ....................Wray Andrew, 1510 East 20th St.
Lorain, Ohio .....................Miss Marjorie Willis, 1648 Broadway
Los Angeles, Calif. ...........Frederic H. Blair, 342 San Fernando Road
San Bernardino, Calif. .............Frazier C. McNeill, 899 3rd St.
Santa Ana, Calif. ..............George F. Angne, 413 West Fourth St.
Louisville, Ky. ..................Roger E. French, 214 South Eighth St.
Lowell, Mass. ............................................ 99 Willie St.
Memphis, Tenn. .................Robert F. McKee, 673 North Second St.
Milwaukee, Wis. .................Oliver A. Friedman, Executive Secretary;
Robert S. Friedman, Managing Director; 2102 West Pierce St.
Minneapolis, Minn. ............Alonzo F. Carlyle, 413-17 South Third St
Nashville, Tenn. .....Lawton Riley, 312 Jefferson St.
New Haven, Conn. ....... H. J. Mahew, 60 Beach St.
New York, N. Y. ..........J. Willis Hershey, 123 E. 124th St
Norfolk, Va... .......................A. J. Hollingsworth, 316 Bank St.
Oakland, Calif. ..................... .Frank Porter Flegal, 485 Sixth St.
Oklahoma City, Okla. ...........Harold F. Snell, 514 West California St.
Omaha, Nebr. ............E. E. Hosman, President, 1013 North l6th St.
Peoria, Ill. ..................Louis G. Fabre, 512-514 South Adams St.
Philadelphia, Pa. ................ .John W. Willcox, 1427 Catherine St.
Pittsburgh, Pa. ............ .S. W. Corcoran, Executive Secretary; A, G.
Curry, Social Service Director; 2801 Liberty Ave.
Portland, Me. .......................................80-82 Union St.
Portland, Ore. .............Mrs. George C. Todd, 1729 N. E. Sixth Ave.
Pueblo, Colo. ....................Arthur W. Hall, 115 South Albany St.
Roanoke, Va. ..................Douglas W. Hackett, 116 West Salem St.
Rockford, Ill. ................... .George H. Angell, 923 South Main St.
Sacramento, Calif. ....................Harry J. Richards, 1121 Sixth St.
St. Joseph, Mo. .................A. C. Runge, 1201-1219 South Third Sr.
St. Louis, Mo. ......................Ross W. Adair, Executive Secretary
R. C. Adair, Superintendent.........................715 Howard St.
Decatur, Ill. ......................John Nelson, 620 North Water St.
St. Paul, Minn. ......................Charles E. Wegner, 509 Sibley Sr.
San Diego, Calif. ........................Myron Insko, 402 Fifth Ave.
Escondido, Calif. ..................C. A. Clark, 130 East Grand Ave.
San Francisco, Calif. ................Monroe H. Hess, 986 Howard Sr.
Santa Cruz, Calif. ....................... .Earl S. Dible, 26 Water St.
San Jose, Calif. ...............Miss F. Edna Boyd, 44 North Market St.
Sarnia, Ontario* ................. .Mrs. J. McKean, 165 Victoria St., N.
Seattle, Wash. .........................Warner A. Paul. 1400 Lane St.
Shreveport, La. .........................L. A. Shirley, 1916 Texas Ave.
Sioux City, Iowa ................... John P. Hantla, 312 South Wall St.
South Bend, Ind. .................. .Roy W. Knight, 1137 Western Ave.
Spokane, Wash. .................. .C. M. Estabrook, 130 East Third St.
Springfield, Ill..............Allan Duncombe, 812 Ease Washington St.
Springfield, Mass. ........................A. G. Young, 139 Lyman St.
Stockton, Calif. ................Ralph W. Crawford, 730 East Market St.
Tacoma. Wash. ..............J. Halor Titcomb, 2356 South Tacoma Ave.
Terre Haute, Ind. ...............Theodore Grob, 122-126 North Fifth St.
Toledo, Ohio ............................Lyle O. Kirk, 601 Cherry St.
Toronto, Ont.* ............................B. E. Parks, 295 George St.
Troy, N. Y. ...........................Raymond Filkins, 155 River St.
Tulsa, Okla. ....................C. H. Rickard, 1915 South Phoenix St.
Vancouver, Br. Columbia* .........G. F. Johnson, 346 Ease Hastings St.
Washington, D. C....Charles L. Priest, 1218 New Hampshire Ave., N. W.
Wilmington, Del. ...............J. Carlyle Simmons, 214-218 Walnut St.
Winnipeg, Manitoba* ................Miss B. Parsonson, 70 Princess St.
Winston-Salem N. C. ............James D. Hartman, 727 East Fifth St.
Youngstown, Ohio ............Ray G. Hagstrom, 330 East Boardman St.
Zanesville, Ohio .................Mrs. Clara Zulandt, 216 Hazlett Court

*Not affiliated with National Goodwill Industries Organization.

Goodwill Industries are now being organized in several other cities.

Goodwill Trucks serve 2,324 additional cities and towns in the collection of discarded materials.

Branch Goodwill Stores are located in 104 additional cities.