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Report Of Goodwill Industries
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1 | Reporting for 1936 through the office of Oliver A. Friedman, secretary of National Goodwill Industries Department of Accounting and Co-operation with Other Agencies | |||||||||||||||
2 | Summary of Financial and Service Reports of Goodwill Industries Reporting for 1936 | |||||||||||||||
3 | MATERIALS | |||||||||||||||
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5 | INCOME | |||||||||||||||
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7 | EXPENSE | |||||||||||||||
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9 | SERVICE | |||||||||||||||
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11 | NOTE: Statistics are reported only for those cities where information on reports was complete enough to be included. Several cities filed reports with the department but information was quite incomplete and therefore the cities could not be included in the exhibits. It is hoped that the exhibits in the report for 1937 may include every Goodwill Industries. | |||||||||||||||
12 | Financial and Service Reports of Goodwill Industries for 1936 | |||||||||||||||
13 | Goodwill Industries are non-profit enterprises, the purpose of which is to provide employment, training, and rehabilitation for handicapped and needy persons, helping them to attain the highest physical, intellectual, vocational, social, moral, cultural, and spiritual usefulness of which they are capable. They are sheltered workshops or employment centers in which persons of limited employability or those who have lost their skill are given employment at tasks for which they are fitted, are conpensated -sic- in accordance with their abilities, and through training during employment are equipped for self-employment or placement in commercial industry. | |||||||||||||||
14 | Goodwill Stores and other co-operative activities supply clothing, shoes, furniture, and other necessitous articles at reasonable prices to people of limited means. | |||||||||||||||
15 | Goodwill Industries conduct religious and social service activities for persons touched through the Goodwill workrooms and stores, and as Christian missionary enterprises take cognizance of unmet religious and social service needs of their immediate communities. Where practicable and possible they conduct activities necessary to meet such needs until the needs shall have passed or the activities may be better cared for through other agencies. | |||||||||||||||
16 | Thus the basic purpose of Goodwill Industries is to help persons of limited employability realize a more abundant life, and it is the aim of Goodwill leaders to interpret that basic purpose in the terms of current social and economic needs, adapting their program to meet changing conditions. | |||||||||||||||
17 | In an introductory statement to last year's report, Dr. E. J. Helms, founder of the Goodwill Industries movement and Executive Secretary of the National Goodwill Industries organizations, suggested that Goodwill Industries were business organizations-plus, social service organizations-plus, religious organizations-plus. That report further suggested something of the uniqueness of Goodwill Industries and the practicability of the Goodwill way of service because of the fact that each Goodwill Industries was those several kinds of an organization-plus. | |||||||||||||||
18 | This was further developed at the National Institute for Goodwill Industries held at Wilkinsburg, Pennsylvania, in March, 1936, at which time the development of the Goodwill movement was reviewed. A Goodwill Industries Purposes and Policies booklet adopted by that Institute represented the accumulated experience both of individual local Goodwill Industries and the National Goodwill organizations, and included policies governing the management and service of local organizations, relationship of local organizations to the National movement, and the methods of operation of the National organizations. Copies of this Purposes and Policies booklet (price 25 cents) may be obtained from Morgan Memorial Goodwill Industries Press, 89 Shawmut Ave., Boston, Massachusetts. | |||||||||||||||
19 | Goodwill Industries are essentially local and autonomous organizations with self-governing boards. The National organizations are in a very real sense voluntary organizations of locally autonomous Goodwill Industries. It is the policy of the National organizations to encourage the establishment of autonomous Goodwill Industries in communities of approximately 75,000 population or more and to encourage these autonomous Goodwill Industries to develop branches or service units in the smaller cities round about. In this way, local autonomy is possible in centers large enough to develop a full Goodwill program and smaller centers within reach of autonomous Goodwill Industries are provided with Goodwill service in accordance with their needs and resources, and are represented on the governing board of the autonomous Goodwill Industries of which they are a part. | |||||||||||||||
20 | The national policies further provide that several autonomous Goodwill Industries may form themselves into regional associations for the development of cooperative activities and extension. | |||||||||||||||
21 | The purpose of the National Goodwill Industries organizations of which there are two -- The Bureau of Goodwill Industries of the Board of Home Missions of the Methodist Episcopal Church, and the National Association of Goodwill Industries -- is to promote the development of Goodwill Industries into new localities; to develop and maintain standards in the operation of the industrial, social service, religious, business and other activities of the Goodwill Industries; to develop exchange and report service; to conduct research work in the interest of increasing service to handicapped people and to increase the usefulness of materials; to prevent duplication, encourage co-operation and mutual understanding; to develop and arouse public opinion in the interest of helping handicapped and unfortunate people to help themselves; and to develop financial support for the work of the national organizations and the affiliated local Goodwill Industries. | |||||||||||||||
22 | The skillful utilization of discarded material has been, through the history of the Goodwill movement, the chief resource used in developing the employment and other service activities of the various local organizations. The financial resources necessary, both for social service activities and for subsidies to more seriously handicapped persons who may not earn all they are paid as wages, have been secured through direct fund-raising programs by the local organization or through affiliation with the local Community Fund, or similar central fund-raising organizations. | |||||||||||||||
23 | The exhibits presented in this report very naturally give much attention to those items which have to do with the development of the resources which make possible the service of Goodwill Industries. The figures deal largely with dollars, bags, truck calls, sales, purchases, and other things which are only too material. The fact that the Goodwill Industries give primacy to human and spiritual values seems to be indicated by only a few figures having to do with the number of persons employed, opportunity wages paid, attendances at inspirational, educational, and social activities. All exhibits, however, in this report are direct evidence of the human service of those Goodwill Industries reporting through the Department of Accounting of the movement for the year of 1936. | |||||||||||||||
24 | The figures presented are those which have been sent to the National Department of Accounting by local Goodwill Industries, and are presented here merely as gauges of the service of the organizations reporting. These figures cannot, nor can any figures tell the full story of the service of any local Goodwill Industries, nor do they tell the scope of the program of a local organization as it utilizes all the resources of men, money, and material at its command in its endeavor to make life more worthwhile for the less fortunate persons in its community. | |||||||||||||||
25 | The figures presented in these exhibits do give evidence of the business-like methods used in the management of Goodwill Industries. They likewise indicate that there is a very real connection between the use of business-like methods of collecting, reconditioning and selling discarded material, and the giving of employment, training, and rehabilitation to handicapped and needy persons. | |||||||||||||||
26 | It has been suggested that every man should climb a mountain at least once in his life so that he might from that mountain top enjoy a breadth of vision which will take him beyond his own individuality and relate him to the divine. Readers of this report are invited to climb to the mountain top of the statistics reported, and with their feet firmly resting on the summary shown, indicating that $1,976,901 were paid in opportunity wages to 38,124 different handicapped and needy persons, look out over the horizon of human service and see something of the divine in the lives of those 38,124 people, who through Goodwill Industries last year were given the opportunity to more nearly attain perfection in developing to their fullest usefulness in accordance with their physical, intellectual, and other capacities. | |||||||||||||||
27 | Policies | |||||||||||||||
28 | The purpose of Goodwill Industries has been indicated earlier in this report. Some evidence of their work and service is given in the statistical exhibits. It is proposed now to review some of the policies which were adopted during the past year to guide local Goodwill Industries in their management and service, discussing principally some of the policies which should assist persons generally interested in and professional workers co-operating with local Goodwill Industries, to a clearer understanding of the Goodwill Industries' service and operation. The first of those policies has to do with the "means of service." | |||||||||||||||
29 | Means of Service | |||||||||||||||
30 | The devising of ways and means of providing employment, training, and rehabilitation opportunities for the handicapped and needy people served in Goodwill Industries is a most important factor in the operation of the organization. The traditional method has been the collection, repair or salvaging, and sale of discarded material. A few Goodwill Industries have manufactured new articles either from new or used material. A few have bought and sold so that the gain might be used to subsidize the work. Some have engaged in other types of commercial and personal services, and a few have engaged in contract work for commercial organizations. In order that there may be a common understanding of acceptable means of providing service, it shall be the policy of Goodwill Industries: | |||||||||||||||
31 | a. to engage in the collection, repair, salvage, and sale of discarded material. In determining the use to be made of such materials, primary consideration should be given to that use which will provide most employment opportunity, money and wages for handicapped people, and at the same time best supply the needs of customers in Goodwill stores. | |||||||||||||||
32 | b. to engage in the manufacture of new articles from discarded material or from new material, provided, however, that the very large proportion of the cost of manufacturing such articles must be in labor and that the material cost kept at a minimum. | |||||||||||||||
33 | c. to engage in such custom work, commercial and personal service activities as will provide employment for handicapped persons. | |||||||||||||||
34 | d. to engage in work under contract with commercial industry providing that the consideration be one that is fair to handicapped workers employed at the Goodwill Industries and that the acceptance of such work by Goodwill Industries and the consideration involved does not impair the labor standards in the industry with which the contract work is associated. | |||||||||||||||
35 | e. to encourage home craftsmanship by handicapped workers and to provide a market for the products manufactured by such handicapped home craftsmen, provided, however, such home craftsmanship shall be developed in accordance with recognized state standards. | |||||||||||||||
36 | f. to engage in such agricultural activities as will provide employment and self-help opportunities. | |||||||||||||||
37 | g. to engage in such housing activities as will provide better housing for Goodwill workers and people served through Goodwill Industries. | |||||||||||||||
38 | It is further suggested that it shall be the policy of Goodwill Industries to recognize only the highest standards of quality and workmanship in the reconditioning and manufacturing of material, and that it is the purpose of Goodwill Industries to turn as much material as possible into human well being, starting it on a second round of service rather than operate as a rummage sale or salvage establishment. | |||||||||||||||
39 | The Goodwill Industries is not a factory in the ordinary sense of the word, rather it is a creative enterprise, the product of which is the development of personality. Its task is to develop creative ability, stimulate self-respect, and assist handicapped and needy people to attain economic independence through its industrial activities. Through its religious and social service activities, it seeks to help each person contacted to realize the most abundant life of which he is capable. It should be careful not to force such services upon its constituents but should rather endeavor to create a desire for the finer things in life. | |||||||||||||||
40 | Persons to be Served Through Goodwill Industrial Program | |||||||||||||||
41 | The Goodwill Industries provides employment, training, and rehabilitation for people of limited employability, and temporary assistance for persons whose resources are entirely exhausted and who must become dependent except for such opportunity as may be available through Goodwill Industries. It is recommended that the following general order be observed in determining priority in the selection of persons to be served: | |||||||||||||||
42 | a. the physically disabled such as the orthopedically handicapped; the blind; the deaf; persons with speech difficulties; persons with health difficulties, such as cardiacs, diabetics, epileptics, and those with arthritis or arrested tuberculosis. | |||||||||||||||
43 | b. the mentally, emotionally, and neurologically handicapped persons including nervous breakdown, neurosis, broken morale, and impaired intellectual development. | |||||||||||||||
44 | c. the aged, including older persons ineligible for Old Age Assistance. | |||||||||||||||
45 | d. the socially handicapped persons including persons whose domestic situations prevent regular employment of self or breadwinner, widows inexperienced in industry, unmarried mothers, persons on probation and ex-prisoners. | |||||||||||||||
46 | e. the morally handicapped including drink and drug addicts and vagrants. | |||||||||||||||
47 | f. the economically handicapped such as the vocationally untrained, the misfits, the temporarily unemployed skilled and experienced workers about to become dependent. | |||||||||||||||
48 | This entire group of people to be served further divides itself into three natural groups: | |||||||||||||||
49 | a. those who are mobile and can make their way to and from the Goodwill Industries unassisted. | |||||||||||||||
50 | b. those who are physically handicapped but who can, with transportation provided, work in the Goodwill workrooms. | |||||||||||||||
51 | c. those who are so seriously disabled that work must be taken to them in their homes. In serving this latter group Goodwill Industries must observe the highest state and federal standards governing home work. | |||||||||||||||
52 | The available resources of money, materials, and orders, and the necessary building facilities and equipment constitute the principal limitation of the number of people in the first group which may be employed in Goodwill Industries. The physical condition of the individuals and the transportation facilities available are the only additional limitations applying to the number in the second group which may be employed. The degree of ability, the physical condition, the domestic situation, the type of work required and the local laws regulating home work are the additional limitations to be considered in the employment of the third group. In the employment of persons in any of the three groups, it must be remembered that so far as the physical, intellectual, and vocational abilities and development will permit, it should be the constant goal of Goodwill Industries to assist persons to graduate from homebound service to employment in sheltered workshops and finally to employment in commercial industry or to self-employment. | |||||||||||||||
53 | Reasons for Employment | |||||||||||||||
54 | The Goodwill Industries is not a factory in the commercial sense of the word, nor is it an employment agency in that it is simply in business to give work to people. Basic reasons for employment in Goodwill Industries are: | |||||||||||||||
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a. economic need. | |||||||||||||||
56 | Service to be Rendered | |||||||||||||||
57 | The statement of the purpose of Goodwill Industries indicated that its primary interest is the development of the personality of handicapped and needy persons and that its largest personal service is made possible through contacts occasioned with individuals because of economic need. The services to be rendered to such persons, then, must not only afford them work and wages but should also assist them and members of their families to the development of the highest physical, intellectual, vocational, social, and spiritual usefulness of which they are capable. These services include: | |||||||||||||||
58 | a. employment. | |||||||||||||||
59 | b. vocational training. | |||||||||||||||
60 | c. placement in industry or self-employment. | |||||||||||||||
61 | d. life guidance. | |||||||||||||||
62 | e. individual case work. | |||||||||||||||
63 | f. individual and group activities providing for intellectual, cultural, and spiritual development. | |||||||||||||||
64 | g. social and recreational activities. | |||||||||||||||
65 | h. health, educational and physical development. | |||||||||||||||
66 | i. occupational and physiotherapy. | |||||||||||||||
67 | j. co-operative purchasing for workers. | |||||||||||||||
68 | k. improvement of housing. | |||||||||||||||
69 | 1. development of agricultural projects and summer camps for workers and families. | |||||||||||||||
70 | m. minor or emergency service for those employed temporarily including temporary employment for specific time or purpose, the bartering of labor for needed merchandise in Goodwill stores, individual case work, reference service, and employment placement. | |||||||||||||||
71 | n. direct relief but only in emergency and special situations and then only until arrangements can be completed for the client to receive relief through regular relief agencies. | |||||||||||||||
72 | Co-operation | |||||||||||||||
73 | Goodwill Industries are working together with other agencies in serving less fortunate people and, therefore, have very definite responsibilities to co-operate with such agencies both in planning of the program of Goodwill Industries to carry out its basic purpose and in extending its activities to help meet unmet needs. It shall be the policy of Goodwill Industries: | |||||||||||||||
74 | a. to affiliate with the local Council of Social Agencies. | |||||||||||||||
75 | b. to clear and register all its cases through the local Social Service Exchange in accordance with the policies of that Exchange. | |||||||||||||||
76 | c. to co-operate with and take an active part in all social planning in the local community affecting the types of service involved in any of the Goodwill Industries' activities. | |||||||||||||||
77 | d. to affiliate with State and National Conferences of Social Work and with other local, state and national groups or organizations serving the handicapped. | |||||||||||||||
78 | e. to affiliate with the local Council of Churches and co-operate in all activities of the Council, giving special attention to church social service and to mission and missionary activities in the community immediately surrounding the Goodwill Industries. | |||||||||||||||
79 | The above policies on services of Goodwill Industries do not necessarily mean that every Goodwill Industries must render all services indicated nor that any Goodwill Industries is rendering all services listed. They rather suggest the types of service which Goodwill Industries must be equipped to render if they are to help the persons they serve attain their highest usefulness. As caseworking agencies, Goodwill Industries do of necessity utilize all resources of the community and do establish specialized services within their own organization only when the interests of Goodwill workers are best served by such establishment. | |||||||||||||||
80 | Conclusion | |||||||||||||||
81 | This report may have seemed to ramble just a bit, but it seemed wise to do just that -- a word about the purpose of Goodwill Industries, the "figures of the year," some basic policies which should be of interest to all who read this report; a word of appreciation to the Board of Home Missions of the Methodist Episcopal Church for its vision years ago in putting a million dollars into the establishment of Goodwill Industries over the country, and for its continuing co-operation through these years; to the executives and leaders of Goodwill Industries whose patience and assistance year after year have made possible the presentations of the reports published by this department, and to all who have contributed in any way to the service of Goodwill; and an especial word of appreciation to Dr. E. J. Helms, that man of God who has been the inspiration of all leaders in the movement and without whose leadership there would have been no Goodwill Industries. And now this report is closed with the concluding statement of the public relations policies of Goodwill Industries, which suggests that while the primary purpose of Goodwill Industries is to help handicapped and needy persons to realize a more abundant life through its service programs, it has an "equally if not more important purpose of helping to develop an understanding, appreciation, and application of the principles and ideals of Jesus Christ in order that poverty and need may be reduced to a minimum and social and economic justice enjoyed by all." | |||||||||||||||
82 | OLIVER A. FRIEDMAN, Secretary, Department of Accounting and Co-operation with Other Agencies. 900 South Fifth Street, Milwaukee, Wis. | |||||||||||||||
83 | WHO'S WHO | |||||||||||||||
84 | This Directory is the latest information on file in the office of the Secretary of Accounting and Cooperation with Other Agencies. | |||||||||||||||
85 | OFFICERS AND BUREAU MEMBERS OF THE BUREAU OF GOODWILL INDUSTRIES | |||||||||||||||
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President, Dr. C. A. Richardson ..........................1701 Arch Street, Philadelphia, Pa. | |||||||||||||||
87 | OFFICERS AND DIRECTORS OF THE NATIONAL ASSN. OF GOODWILL INDUSTRIES | |||||||||||||||
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President, Mr. William J. Kurth............................73 Tremont Street, Boston, Mass. | |||||||||||||||
89 | DEPARTMENTAL SECRETARIES | |||||||||||||||
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Accounting and Cooperation with Other Agencies.. ..................Oliver A. Friedman, Milwaukee | |||||||||||||||
91 | REGIONAL FIELD SECRETARIES | |||||||||||||||
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New England .............F. C. Moore, Boston | |||||||||||||||
93 | LIST OF GOODWILL INDUSTRIES BY CITIES | |||||||||||||||
94 | B -- Indicates affiliation with Bureau of Goodwill Industries. N -- Indicates affiliation with National Association of Goodwill Industries. * -- Indicates unaffiliated of affiliation unknown. | |||||||||||||||
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BN -- Aberdeen, Wash. .................................Mrs. H. E. Shoemate. 822 E. Huron Street |